Privacy Policy

TechTeam Philippines ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at techteamphilippines.com or engage our services.

1. Information We Collect

Information you provide

• Contact details: name, email address, phone number, and company name when you fill out our contact form or request a quote.
• Project information: details about your business, requirements, and goals that you share during inquiries or engagements.
• Communications: records of emails, messages, and calls with our team.

Information collected automatically

• Usage data: pages visited, time spent, referring URLs, device type, browser, and approximate location (via IP).
• Cookies and analytics: we use Google Analytics 4 (GA4) to understand site traffic and improve the experience.

2. How We Use Your Information

• To respond to inquiries and provide quotes or proposals.
• To deliver, maintain, and improve our services.
• To send project updates, invoices, and relevant business communications.
• To analyze site performance and improve content and user experience.
• To comply with legal obligations and enforce our agreements.

3. How We Share Your Information

We do not sell your personal information. We may share data with:

• Service providers (hosting, analytics, email, payment processors) bound by confidentiality obligations.
• Legal authorities when required by law, court order, or to protect our rights.
• Successors in the event of a merger, acquisition, or sale of assets.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173) and applicable laws, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or blocking of your data, subject to legal exceptions.
• Object to or withdraw consent for certain processing activities.
• File a complaint with the National Privacy Commission (NPC) of the Philippines.

6. Cookies

Our site uses cookies for analytics and essential functionality. You can disable cookies in your browser settings, though some features may not function properly.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

TechTeam Philippines
Metro Manila, Philippines
Email: mykee@techteamphilippines.com